Faulty or incorrect goods
Mid Cheshire Panels Ltd will replace any goods returned by you which when
delivered were either damaged or did not conform to the specification stated on the
web site, provided you notify Mid Cheshire Panels Ltd in writing within 14 days of
delivery of the goods to the address specified on your order.
Goods will only be replaced after the original goods are returned. Mid Cheshire
Panels Ltd will not be liable for any goods that are not returned by you as required.
Mid Cheshire Panels Ltd will refund the amount paid by you for the goods or, if
agreed with you, Mid Cheshire panels Ltd will refund the reasonable costs associated
with returning faulty or incorrect goods to Mid Cheshire Panels Ltd.
Mid Cheshire Panels Ltd can not be held responsible for any loss of funds through
third parties i.e. fitters or contractors for using a faulty product.
If you are not happy with your purchase for any reason you can return it to us and we
will refund you with the amount you paid for that item less 20% re-stocking charge.
However, this charge does not apply if the return is the fault of Mid Cheshire Panels
Returns must be made within 30 days of the purchase date.
Bespoke products manufactured to customer specification are not covered by this
policy. If you wish to return goods to us because they are believed faulty or mis-
described, we will refund the price of all defective goods in full and arrange collection.
If the goods are discovered not to be defective or faulty you will be liable for the
return carriage and restocking charges.
You have a legal obligation to keep the goods in your possession and to take
reasonable care of the Goods while they are in your possession.
These clauses are to be read in conjunction with our Terms and Conditions.